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Communication: Engaging hearts and minds

It’s easy to think communication is straightforward. It isn’t, because communication occurs on multiple levels at once – physical, verbal and psychological. Engaging with others is complex and to do it well requires skill and practice.


This workshop is designed for people who need to communicate effectively with a range of people on a day-to-day basis, from large audiences to small groups to one-to-ones. Using processes like those which actors use to create believable characters, you will build your understanding of how interpersonal dynamics work – the multiple levels of communication.


The workshop will help you learn how to forge positive connections with your audience, how to tailor your delivery to suit different people, and how to manage your body, mind and emotions in the process.

This workshop includes:

  • Stepping into the scary space – how to make coming out of your comfort zone a positive experience
  • Speaking – how to use your voice to communicate engagingly
  • Body language – how to use your body language to send clear signals
  • Being spontaneous – learning to speak ‘off the cuff’
  • Building resilience – quieting the negative voice in your head

For further information see our Brochure.

Early Bird rate: £247.50+VAT per place (10% discount) on bookings made 30 days before the workshop date

Standard rate: £275+VAT per place

How to book

To book a place on an open workshop or for an in-house or bespoke workshop for your organisation please contact:

Jonathan Bailey, Skills Workshop Coordinator

Tel: 0191 242 7204

Email: [email protected]

Published: 26th February, 2019

Updated: 3rd June, 2020

Author: Chris Claytor-Scott

Related topics:
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0191 230 5151

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